Last Update February 21, 2026
At BRUSH®TV Network, we are committed to providing timely and effective support for all users of our streaming platform, mobile app, website, (“Service”). This Support Policy outlines the scope, methods, and hours of customer support you can expect.
You can reach our support team through the following channels:
• Email: Support@brushtv.net
• Calling: +1 (800) 810-1374
Our support team is available:
• Monday to Friday, 9:00 AM – 5:00 PM / EST
• Limited availability on weekends / public holidays
We aim to respond to all inquiries within:
• 24 hours for standard support requests
• 4–6 hours for urgent technical issues
We provide assistance with:
• Account creation and login issues
• Subscription management and billing inquiries
• Feature usage and navigation
• Bug reporting and troubleshooting
• General questions and feedback
We do not provide support for:
• Third-party devices or internet issues
• Unauthorized or modified versions of the Service
If your issue is unresolved, you may request escalation by replying to your existing support issue or matter by email to: Admin@brusttv.net
We welcome feedback to improve our service. Please email suggestions to: Support@brushtv.net